Effective Date: February 26, 2025

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At We Recover Any Car, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, use our services, or interact with us in any way. Please read this policy carefully.

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1. Information We Collect

We may collect the following types of information:

• Personal Identification Information: When you use our services, we may collect your name, email address, phone number, vehicle details (make, model, registration number, etc.), and payment information.

• Technical Data: We may collect information about your use of our website, including IP addresses, browser type, operating system, and usage statistics. This information is collected via cookies or similar technologies.

• Communication Data: Any communication you send to us, whether through email, phone calls, or our website contact form, may be collected to provide support and respond to your queries.

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2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide our vehicle recovery services and process your requests.

• To contact you regarding service updates, offers, or other relevant information.

• To improve the functionality and performance of our website.

• To process payments and handle billing inquiries.

• To respond to customer support inquiries and resolve any issues.

• To comply with legal obligations or regulatory requirements.

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3. How We Share Your Information

We respect your privacy and will not share your personal information with third parties except in the following circumstances:

• Service Providers: We may share your information with third-party service providers who assist us in running our business, such as payment processors or customer service platforms.

• Legal Compliance: We may disclose your information if required by law, court order, or to comply with legal processes.

• Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred to the new owner.

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4. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance user experience, analyze website usage, and personalize content and ads. You can control cookie settings through your browser, but disabling cookies may affect the functionality of our website.

For more detailed information, please refer to our [Cookie Policy].

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5. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, loss, or misuse. However, no data transmission over the internet or storage system can be guaranteed to be 100% secure. While we strive to protect your personal information, we cannot ensure or warrant the absolute security of data transmitted to or from our website.

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6. Your Rights

Under the UK’s General Data Protection Regulation (GDPR), you have the following rights:

• Right to Access: You have the right to request a copy of the personal data we hold about you.

• Right to Rectification: You have the right to request that we correct any inaccurate or incomplete information we hold about you.

• Right to Erasure: You may request that we delete your personal data in certain circumstances.

• Right to Restrict Processing: You have the right to request that we limit the processing of your personal data under certain conditions.

• Right to Data Portability: You have the right to request a transfer of your personal data to another organization in a structured, commonly used, and machine-readable format.

• Right to Object: You can object to our use of your personal data for certain purposes, including marketing.

If you wish to exercise any of these rights, please contact us using the information provided below.

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7. Retention of Data

We will retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Once the data is no longer needed, we will securely delete or anonymize it.

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8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites, and we encourage you to review their privacy policies before providing any personal information.

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9. Children’s Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If we learn that we have collected personal information from a child under 16 without parental consent, we will take steps to delete that information.

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10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated "Effective Date." We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your personal information.

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11. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

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We Recover Any Car

Email: recovery@werecoveranycar.com
Phone: 07757 671462
Address: 62 Cavendish Place, Eastbourne, East Sussex, BN21 3RL

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This Privacy Policy was last updated on February 26, 2025.